Privacy Policy
Last updated: September 15, 2025
Introduction
This Privacy Policy explains how merixvaleeario collects, uses, and protects your personal information.
We are committed to protecting your privacy and handling your data transparently and securely.
Information We Collect
We collect information you provide directly and automatically through your use of our website.
Personal Information
- Name, email address, and phone number when you contact us
- Financial information you share during consultations
- Communication preferences and service feedback
- Payment information for subscription processing
Automatic Information
- IP address, browser type, and device information
- Pages visited, time spent, and navigation patterns
- Cookie and tracking technology data
How We Use Your Information
We use your information to provide our services and improve your experience.
- Provide personalized financial planning consultations
- Process subscription payments and manage your account
- Send service updates and relevant financial insights
- Improve our website functionality and user experience
- Comply with legal requirements and prevent fraud
Legal Basis for Processing
We process your personal data based on the following legal grounds.
We process your data on the basis of consent and legitimate interest.: We process your data on the basis of consent and legitimate interest.
How We Share Information
We may share your information in limited circumstances as described below.
- With service providers who help us operate our business
- When required by law or to protect legal rights
- In connection with business transfers or mergers
- With your explicit consent for specific purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information.
Encryption, secure servers, access controls, and regular security audits protect your data.
Your Rights
You have several rights regarding your personal information under Australian privacy law.
Right to Access
You can request a copy of the personal information we hold about you.
Right to Correction
You can ask us to correct inaccurate or incomplete personal information.
Right to Deletion
You can request deletion of your personal information in certain circumstances.
Right to Data Portability
You can request your data in a structured, machine-readable format.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience.
See our Cookie Policy for detailed information about our cookie practices. Cookie Policy
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy.
Children's Privacy
Our services are intended for adults. We do not knowingly collect information from children under 18.
18+ only
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date.
Contact Us
For privacy-related questions or to exercise your rights, contact our Privacy Officer.
Email: contact@merixvaleeario.com
Phone: +61 666 801 084
Address: Level 15, Collins Street, Melbourne VIC 3000, Australia